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Repair problems are easier to review when you can show what happened, when you reported it, how the landlord or manager responded and what remains open. This log keeps those dates, messages and follow-ups together. Written messages are useful because they create a dated record, but the legal effect of any notice method depends on your lease and local law. Everything stays on this device: no account, no login, nothing sent anywhere.
Used on the printout only. This tool does not calculate statutory repair deadlines.
Optional. Add the date of an email, letter, text or other written message if you want elapsed-day tracking from that reference point.
You are looking at example data. Press Clear example before entering anything real — it wipes the example and leaves you with an empty log.
Four ways out. The PDF and the printed page are the same thing — a browser's "Save as PDF" is the print dialog, so the button below opens it for you.
HTML is one self-contained file that opens on any computer with no internet and nothing installed. JSON is the only format this tool reads back in.
Clearing your browser data also deletes it. Keep a backup somewhere other than this device.
This removes every issue, every dated entry and the whole contact history from this browser. There is no server copy. Once it is gone from this browser, GentleTools cannot restore it for you.
A repair log is most useful when it separates memory from the record. Keep the date you first observed the problem, the date and channel of each message, who responded, access attempts, contractor visits, promises, costs and the eventual outcome. Where possible, keep the original email, text, letter, receipt or photo as well as the summary you enter here.
The tracker can count elapsed days from a written-message date because that is a useful organizational reference point. It does not decide whether that message satisfied a notice rule or started a legal deadline.
The priority selector uses simple reminder intervals to help keep unresolved items visible. These are workflow defaults only. They are not a statement about how quickly a landlord must act, and they do not replace your lease, local housing rules or qualified advice.
| Priority | Reminder point | Purpose |
|---|---|---|
| High | 2 days | Bring a high-priority unresolved item back to your attention quickly. |
| Medium | 14 days | Prompt a follow-up on an issue you do not want to lose in old messages. |
| Routine | 30 days | Keep lower-priority unresolved work visible over time. |
If a situation involves immediate safety, health or security concerns, use the appropriate local emergency, housing or professional channel rather than relying on a reminder inside this tracker.
Record what you can directly describe: “water runs cold after about 30 seconds,” “contractor did not arrive,” “email sent at 9:14am,” or “manager said the plumber would come Thursday.” Avoid turning the log itself into a legal or technical conclusion. Original documents and professional assessments should stay in their original form.
Keep repair history even after an issue is resolved if it may help you understand the condition of the property later. Before handing back keys, consider exporting the log and separately keeping dated move-out photos, correspondence and any documents required by your lease or local rules.
That depends on your lease and local law. For recordkeeping, save a dated copy of whatever you sent and, when practical, use a method that lets you show the content and date of the message. This tracker treats texts and emails as written-message reference points for elapsed-day tracking only.
Write down the history you can reconstruct, clearly separating remembered dates from dates you can verify. If you send a new written summary, keep a copy. The tracker can count from that documented message date without making any claim about its legal effect.
Rent withholding, escrow, repair-and-deduct and lease-termination rules vary widely and can have serious consequences if used incorrectly. Check local tenant guidance, legal aid or a qualified professional before taking those steps.
That depends on the issue and the services available where you live. If you contact an authority, keep the complaint or reference number and log the date, response and any inspection separately.
Date, what happened, who you communicated with and what was promised or completed. “Called office 2:15pm, spoke to Dana, said plumber would come Thursday” is more useful than “called again.” Specific facts make the chronology easier to review later.
If one log is no longer enough, TenantNest connects multiple repairs with communication, evidence references, costs, access attempts and follow-ups in one local-first file.
A free tool from gentletools.com — nothing to install, nothing to sign up for.
Recordkeeping aid only, not legal advice. Tenant rules vary by jurisdiction. This is your own record, kept by you, on your own device.
Whether a text message satisfies a notice requirement depends on your lease and local law. For recordkeeping, keep a dated copy of whatever you sent and, when practical, use a method that lets you show what was sent and when.
Rent withholding, escrow, repair-and-deduct and lease-termination rules vary by jurisdiction and can carry serious consequences if used incorrectly. Check local tenant guidance or legal aid before taking any of those steps.